23 years of experience in Operation, Quality Assurance, R&D, New Product Development and CRM in Paper Sector under Pulp, RGP, Paper, Tissue, Paper & Board Coating (C1S, C2S, Art Board, Grey back, FBB and SBS), Printing, Recovery, ETP and Paper Recycling.
Well acquainted with the application of 5S, kaizen, DMAIC, SPC and TQM concept for solving the process problem and controlling the waste to minimum as possible. Worked as Pillar Head for Quality Maintenance under TPM for Zero Quality defect and improving the quality of product for better Net sales realization and effective handling of customer complaints.